Welcome to the official online store of Shenzhen Letsolar Energy Limited ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our online store, interact with our services, and make purchases. By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment information when you make a purchase or create an account on our online store.

Transaction Data: We may collect information related to your purchases, including order details, transaction history, and shipping information.

Usage Data: We automatically collect information about your interactions with our website, including your IP address, browser type, pages visited, and the time and date of your visits.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about your preferences and activities on our website. You can control cookie settings in your browser preferences.

How We Use Your Information

We use your personal information for the following purposes:

Order Processing: To process and fulfill your orders, including payment processing, order confirmation, and shipment tracking.

Customer Support: To provide customer support, respond to inquiries, and assist with any issues related to your orders.

Communication: To send you transactional emails, updates on your orders, and marketing communications (where you have provided consent) about our products, promotions, and events.

Analytics: To analyze and improve the performance of our online store, including website functionality, user experience, and product offerings.

Data Security

We take data security seriously and implement reasonable safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Your Choices

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you and request that it be corrected, updated, or deleted.

Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send or by contacting us.

Sharing Your Information

We may share your personal information with trusted third parties, including:

·Payment processors to facilitate secure payment transactions.

·Shipping and delivery providers to fulfill your orders.

·Service providers to assist with website maintenance and analytics.

·Legal and regulatory authorities when required by law or to protect our rights.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Please review this policy periodically for any updates. The date at the beginning of the policy indicates the effective date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at

Thank you for trusting us with your personal information. Your privacy is important to us, and we are committed to protecting it.